Shipping ONLY within the Continental United States (48 states)

Orders received prior to 10:00 A.M. (EST) will be processed for SAME DAY shipment.  Otherwise, orders will be fulfilled NEXT DAY.

We process orders Monday - Thursday for next day delivery Tuesday - Friday for a $35 FedEx fee (FREE SHIPPING IF ORDER EXCEEDS $300)

We process orders Friday, the next business day, Monday, for next day delivery Tuesday for a $35 FedEx fee (FREE SHIPPING IF ORDER EXCEEDS $300)

We can process orders Friday for next day (Saturday) delivery for a $50 FedEx fee (please e-mail us, by Clicking Here, (2) days in advance to inform us)

No Sunday deliveries.

Your order will arrive by FedEx.  Please ensure you or a designated representative is available at the address provided to sign for and take delivery of your perishable product.  TLD SOLUTIONS INC., nor its supplier, will be held responsible for undeliverable product or product you should choose to be left at your door which could potentially spoil.

How your product will be packaged: Our supplier uses an air tight, fully insulated, temperature retaining packaging system that keeps its contents cool for a full 48 hours in ambient temperatures of up to 90 degrees Fahrenheit or 24 hours in temperatures up to 105 degrees.  Through the use of the FreshShip packaging system, our supplier can absolutely guarantee that the food products you receive from us are in the same fresh condition as when they left the facility.

The FreshShip system combines a reusable, seamless, molded polystyrene cooler chest with a non-toxic refrigerant gel pack and strategically placed chips of dry ice.  Your perishable foods are temperature controlled within the confines of the polystyrene, which itself is encased in an outer cardboard shipper.  To further contain temperature escalation, remaining areas are filled with void fill to minimize the amount of air circulating within the system.  As an added bonus, you get to keep the cooler and the refrigerant gel packs to use for your next picnic or road trip.  In the winter months, our supplier may utilize a less robust system for the cooler states.

Due to possible delays in the transportation process, part of the product may be frozen to preserve freshness.  Some product has been subjected to thermal treatment to preserve it's freshness and taste.

Returns & exchanges: All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival.  Credit will not be granted if unsatisfactory items are discarded or partially consumed.  Please keep all packaging intact for any returns.  Contact TLD Solutions, Inc. directly at (607) 205-0821 or by email, Click Here.  All claims must be made within twenty-four hours of receipt of shipment and a return authorization code will be issued.  Once the claim is received and accepted by TLD Solutions Inc. supplier, your exchange will be automatically re-shipped.  No returns will be accepted without this code.